Advanced Call Center is a full-featured yet easy-to-use answering machine software for your voice modem. All necessary functions are supported: Caller ID lets you see and hear who's calling via screen pop-ups, distinctive rings, call recording, and caller's name announcement with speech synthesis. "Black" and "white" list functions filter calls based on caller database, call origin and other parameters.
You can map personalized greetings to callers, organize information in phone books and record conversations. Advanced features include pager notification, sending call details and voice messages over e-mail, and starting an external fax program when an incoming fax call is recognized.
Tightly integrating voice modem with the sound card, Advanced Call Center offers a feature that leading competitors do not - real time voice transfer from telephone line to PC sound system, so you don't need an extra speaker attached to the modem! Runs as a tray application when idle, uses minimum system resources, and automatically frees the modem for an Internet connection. Lastly, Advanced Call Center looks just as great as it works!
Features List
- Caller ID software
- Answering machine software
- Phone dialer and phone book
- Background operation in system tray
Identifying Who's Calling
- Caller ID informs you of who's calling before you answer
- Three types of incoming calls: white listed, normal and blacklisted
- International phone numbers and dates supported
- Custom formatting of telephone numbers and Caller ID names capitalization
- Audible warning when incoming call is detected
- Custom individual Greetings and Incoming Ring sounds for each caller
- Complete history of all calls received or made
- American, British Telecom, DTMF Caller ID and Russian ANI support
Message Notification
- Text to Speech voice announcements let you know who's calling when you're away from the computer
- Notification of a new call via e-mail or pager
- Numeric and alphanumeric pager support
- E-mail call forwarding, including the voice message
- Multiple variants of visual notification, including two types of pop-up dialogs, a tool tip window, and mail window activation
Answering Machine Software and Telephony
- Standard wave files input/output
- Custom greeting messages for each specific caller
- Call screening capability: the program can use a sound card to allow you screening incoming calls as they occur
- Playing back modem-recorded messages through your modem or sound card
- Programmable answering machine functions
- 'Hold line' feature with custom message or music played to the remote caller
- Optional full automatic recording of each phone call (incoming or outgoing)
- Full remote access to recorded messages from any touch-tone phone
Managing Your Contacts
- A powerful built-in Phone Book including telephone number database
- Unlimited number of contacts
- Database Import/Export capability
- Three types of incoming calls: white listed, normal and blacklisted
Dial-out Capabilities
- Ability to place calls using the modem dial-out features
- Tone and pulse dialing
- Auditioning the outgoing calls made using the program
more info @http://www.voicecallcentral.com/advancedcallcenter.htm